Sands China Keeps Large-Scale Conference Running Smoothly During Super Typhoon

Teamwork overcomes multiple obstacles to address needs of hotel and MICE guests



(Macao, Oct. 11, 2018) – When a super typhoon struck Macao last month, Sands China spared no effort to ensure the success of Jeunesse Expo 9, which was taking place at The Venetian® Macao Sept. 11-17. In spite of the storm, the more than 23,000-delegate conference concluded successfully, with more than 11,000 delegates in attendance on the day the typhoon hit.

In the face of this super typhoon, relevant Sands China departments reacted promptly to follow the company’s typhoon contingency plan, which included addressing the immediate needs of the company’s team members, hotel guests and conference attendees, to ensure their safety and well-being.

Over the course of the conference, the entire team at The Venetian Macao stepped in to be on standby, ready to provide support. In preparation for the storm, the chef for the event ordered two 20-foot containers in advance to use as freezers at the expo hall’s loading bay and stocked them with food. With these and other combined efforts, the team was able to make it through the typhoon while keeping the expo running as planned.

“Our appreciation goes to the Macao government for its leadership during the storm,” said Dr. Wilfred Wong, president of Sands China Ltd. “With the dedication and team spirit of our team members, our integrated resorts were able to pass safely through this difficult time. With a short supply of labour on hand, and with a hotel occupancy rate of 90 per cent, our team members continued to deliver extraordinary service that exemplified true professionalism. Sands China is extremely proud of their accomplishments.”

Mark Wang, marketing director of Jeunesse in Greater China, said: “We are so grateful for the entire team at The Venetian Macao for making sure our conference was a success under what must have been extremely difficult circumstances for them during the typhoon. This was our fourth consecutive year to hold our conferences at The Venetian, and we’ve always been very pleased with the service we receive. But we were even more impressed and surprised by their ability to keep delivering that same excellent service during a natural disaster like this one. Our thanks goes to everyone for keeping us safe and very well cared for.”
 
  


Photo caption: Sands China departments react promptly to follow the company’s typhoon contingency plan in the face of last month’s super typhoon. The more than 23,000-delegate Jeunesse Expo 9 was taking place Sept. 11-17 when the storm approached and hit Macao, and was able to continue running effectively despite the storm.
 

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About Sands China Ltd
Sands China Ltd. (HKEx: 1928, Sands China or the Company) is a Cayman Islands registered company and is listed on The Stock Exchange of Hong Kong Limited. Sands China is the largest operator of integrated resorts in Macao. The Company’s Cotai Strip portfolio is comprised of The Venetian® Macao, The Plaza® Macao, Sands® Cotai Central and The Parisian Macao. The Company also owns and operates Sands® Macao on the Macao peninsula. The Company’s integrated resorts contain a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Venetian Theatre, The Parisian Theatre and the Sands Cotai Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The Company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure. Sands China is a subsidiary of global resort developer Las Vegas Sands Corp. (NYSE: LVS).

For more information, please visit www.sandschinaltd.com
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