Sands China Team Members Honoured at 9th Because We Care Team Member Awards

(Macao, June 4, 2018) – Sands China Ltd. held the ninth edition of its Because We Care Team Member Awards May 31 at The Venetian Theatre, where it honoured outstanding team members who exemplify Sands China’s Because We Care shared service values – friendliness, professionalism, active listening and teamwork. 

Sands China views its approximately 28,000 team members as the company’s most valuable asset, and established the Because We Care Team Member Awards to recognise outstanding team members for their commitment to service excellence. 

“Our company’s success is made possible by the dedication of our team members,” said Dr. Wilfred Wong, president of Sands China Ltd. “Year after year, and each and every day, their diligence is evident in the outstanding levels of service experienced by our guests and visitors. It is our pleasure to acknowledge some of the more exceptional examples of teamwork and commitment with these awards.”

Sands China team members cast more than 33,000 votes for this iteration of the awards, resulting in 379 nominations comprising 809 team members in all – some nominated as individuals and others as part of a team. A judging panel of previous top nominees and award winners shortlisted the 68 top individual and team nominations, made up of 248 team members in total. A company-wide vote by team members then determined the finalists for each award category – ensuring transparency in the selection process. 

In all, 430 team members won awards – given in gold, silver and bronze designations – comprised of 16 individual awards and five team awards. Awards were presented in seven categories: Influential Service, Exceptional Spirit, Impressive Performance, ECO360 LIVE GREEN, People’s Choice, Best Leadership, and Outstanding Teamwork. 

During the ceremony, stories were shared about some of the gold, silver and bronze winners, as a means for team members in the audience to gain inspiration from their colleagues’ efforts.

The event also included a moment to honour May Wu Yee Mei – winner of The Mr. Sheldon G. and Dr. Miriam Adelson Citizenship Award presented by Sands Cares – who shared her insights on the importance of serving the community, customers, and fellow team members. Wu was chosen as the recipient of the Adelson Citizenship Award from among 12 finalists from Las Vegas Sands’ properties around the world, and was recognised at a ceremony in Las Vegas in April for her dedication to community work.

All 809 team members nominated in the Because We Care Team Member Awards received thank you certificates from the company through their respective departments in recognition of their nominations. 

The award ceremony was attended by more than 800 team members, including members of Sands China management, as well nominees’ friends and family. A variety of prizes were awarded to top nominees and award winners, including cash, trophies, and pins featuring the Because We Care core values.

The winners of the ninth Because We Care Team Member Awards are: